With thousands of books available on improving our people management and millions of articles at our fingertips, why would CFBC dedicate two full days to the topic? Because we know people are the number one driver of success for every business. And managing a team is especially dynamic for family-owned and closely-held businesses where “people” are quite often friends and family members.

For better or worse, most managers learn by “doing” management – often thrown into the position after demonstrating superior performance in their individual contributor role. Although direct experience is an excellent teacher, it is unfortunately highly inefficient requiring years of trial-and-error. This two-day training program will accelerate this learning process for first-line and middle managers or anyone looking for a tune-up on how to best motivate and encourage his/her team.

Just some of what you’ll learn:
Knowing Objectives
• The key role of managers in individual and organizational performance
• The process for developing one’s own management capabilities
• Contexts in which rewards motivate
• The process for dealing with a low performer
• Steps in delivering effective performance feedback
• Reasons people resist organizational change

Doing Objectives
• Demonstrate competence in pitching an idea to a direct manager
• Establish results-based goals for a particular employee
• Use a performance-management tracking tool to observe performance over time
• Use reciprocity to influence an individual without direct authority
• Demonstrate methods for overcoming resistance to change

Building Management Skills: Thursday, March 12th, 2015 – 9:00 am – 4:00 pm:
• The hard case for the soft skills of management
• The role of management/managers
• Taking initiative and making decisions

Management Fundamentals: Thursday, March 19th, 2015 – 9:00 am – 4:00 pm
• Setting goals & performance expectations
• Observing & evaluating performance
• Providing performance-related feedback
• Turning around poor performance

Presenter:
Dr. Robert S. Rubin is an Associate Professor of Management in the Driehaus College of Business at DePaul University. Professor Rubin is an award winning teacher specializing in the areas of organizational behavior and human resource management.

*Registrants must attend BOTH days of the workshop
*Registration is limited to 40 people and will be opened to members of the CFBC first.
*Email Liz at [email protected] for more information